Privacy Policy

Effective Date: 01st April 2023

Introduction

Welcome to MyEstatePoint, operated by MyEstatePoint ("we", "us", "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our application.

Information We Collect

We collect the following types of information from our users for application registration and to provide our services effectively:

  • Personal Information:
    • Name: We collect your full name to personalize your account and provide better services.
    • Mobile Number: We collect your mobile number for account verification, communication, and to provide timely updates.
    • Email Address: We collect your email address to communicate important information about your account, send notifications, and provide customer support.
    • Address: We collect your residential address to assist in providing location-based services and verifying your identity.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Account Registration and Management:
    • To create, manage, and maintain your user account.
    • To verify your identity during registration and login processes.
  • Communication:
    • To communicate with you regarding your account, transactions, and our services.
    • To send you important updates, notifications, and promotional materials.
  • Service Provision and Improvement:
    • To provide, maintain, and improve our application and services.
    • To analyze usage patterns and improve user experience.
  • Customer Support:
    • To respond to your inquiries and provide customer support.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

  • Service Providers:
    • We may share your information with third-party service providers who assist us in operating our application and providing our services, such as hosting providers, email service providers, and customer support platforms.
  • Legal Requirements:
    • We may disclose your information if required by law or in response to a legal request, such as a court order, subpoena, or government investigation.

Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. These measures include:

  • Encryption: We use encryption protocols to protect data transmitted over the internet.
  • Access Controls: We limit access to your personal information to authorized personnel only.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete personal information.
  • Deletion: You have the right to request deletion of your personal information, subject to certain legal restrictions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request the transfer of your personal information to another service provider.

If you wish to exercise any of these rights, please contact us at care@myestatepoint.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: care@myestatepoint.in
  • Address: Surat, Gujarat, India